The Average Payment Plan can help reduce your high bills in summer and winter and make it easier to manage your monthly bill. The plan allows you to pay a monthly bill on the average cost of your most recent 12-month period. The amount due may vary slightly month to month but if you were signed up for Average Payment, your bill for this month would have only been Label and then every bill in the coming months would be close to that same amount. It’s not too late to sign up for your Label bill.
For more information about the Average Pay Program and how it can help reduce high bill surprises, visit our Average Payment Plan page
Kansas is no stranger to severe weather. We enjoy a variety of seasons, and along with that come extreme temperatures, high winds, tornadoes and ice storms. Are you prepared for a situation where you're without power for several hours or even days?
When severe storms cause damage, our team is working to repair the electrical system and restore service. These efforts take coordination and many hours to complete. We want to help you be safe and prepared.
On your mobile phone, text OUT to 97827
Call 800-544-4857 (800-LIGHT-KS) to report your outage by phone. Save the number to your cell phone or mobile device.
6 out of 10 American households don't have a family emergency plan. Be ready.
Assemble a "Storm Kit" and keep it centrally located. Your kit should contain items that could help you get by if you are without electricity for several days. A list of items to get you started:
Know where your family will go in an emergency and prepare for different scenarios. Be familiar with locations such as workplaces and schools where family members spend most of their time. Keep in mind your family may not be together when disaster strikes. A list of items to get you started:
Prepare your home to be without power:
If you have overhead electric service, it is common for a tree branch to come down and pull the meter can away from your home/business during a storm. If the meter can has been damaged or pulled away from your home, it must be reattached by a licensed electrician before Westar can restore service.
Westar keeps a close eye on the weather and staffs crews accordingly when severe weather is forecast. Depending on the severity of the forecast, we may request additional assistance before the storm arrives.
It is extremely expensive, which would drive electricity rates higher. Underground lines are less susceptible to weather and tree-related outages, but when outages occur they usually last longer. In addition, to bury the existing lines would be very disruptive because it would require that we dig up yards, sidewalks and streets.
Security is part of maintaining the electric grid. We can't publicly disclose specific details, but we do have a team dedicated to security, and we work closely with other utilities, businesses and government agencies on security. We perform daily evaluations of security issues that apply across our business. Customers can also play an important role by being aware and reporting any suspicious activity they observe.